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| where are my help files? |
| Forum: Windows XP |
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Read Only Forum Back to Windows XP All Forums |
Displaying Posts 1 through 2 of 2 |
This is an archived static copy of ActiveWin.com. |
| #1 By 3 (62.253.128.4) at Tuesday, September 17, 2002 07:45:54 PM |
| [QUOTE]Originally Posted by squealysp: Each time I have installed XP, my help files never show up. I can go to Start Menu and click on Help and Support but nothing ever happens. Haha. It is not a big deal because I rarely use help, and it usually does not even help me. [emote|:p] I am just wondering why it never works. I have looked in the Windows folder and there are some files there. They sometimes work. Thanks for your help. p.s. I deleted the help file url that could delete my other files, so do not worry about me having that problem. [/QUOTE] Is this a clean install of Windows XP? ---------------------------------------------- Byron Hinson ActiveWin: http://www.activewin.com Designer Dream: http://www.designerdream.co.uk |
| #2 By 2062 (68.128.200.226) at Wednesday, September 18, 2002 12:59:05 AM |
| If this is a clean install, try another cd. 1 - Make sure IE is default browser 2 - try safe mode 3 - In Inet options > connections > lan settings > make sure nothing is checked. If there is something checked uncheck everything. 4 - Start > run > helpctr.exe 5 - Check event viewer for any errors 6 - SFC /scannow 7 - You could try reinstalling help & support. One way is by right clicking c:\windows\inf\pchealth.inf and left click install. However this is a clean install again. 8 - Do you classify a clean install as just installing windows, or installing windows then 80 other apps? -gosh |
