No sound - problem with Multimedia Audio Controller

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No sound - problem with Multimedia Audio Controller
	Jedi Master ANet Staff (1817 Posts) 10/9/2005 10:58:10 AM	To all who are having the same problem: As I read through this post, no where did I see any specific details about anyone's computer - i.e. make (Dell, Gateway, etc), model, or anything specific. Without specific information about your hardware, it's impossible to even getting close to providing a solution. If your computer is a "custom built" (i.e. built by a friend, local shop,etc), you will need to provide specific details (i.e. motherboard make, model, etc, or soundcard make, model, etc). ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 11/20/2005 10:26:07 PM	I wish this thread would die... Is your computer a "custom built" one (i.e. built by a computer shop or purchased at a computer show) or a retail computer (Gateway, Dell, HP, Compuke, e-machines). Do you have Service Pack 2 installed? Your post seems very familiar. Did you post the same question elsewhere before? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 11/21/2005 11:46:50 PM	Since you have SP 2, this should work. 1. Go to Control Panel/Performance and Maintenance/System. 2. Click on the Hardware tab, then Device Manager 3. There is a good chance that there will be an ! next to the audio devices that aren't working. If so, and even if they're not, right-click on it and choose Uninstall. 4. Either reboot or click on the icon that has the pop-up "Scan for Hardware Changes" 5. The computer should locate the sound card hardware. If you get a pop-up asking about going to the internet to locate drivers, choose this option. Let Windows find the best driver. Hopefully the above should work. And no, not EVERYBODY has a similar problem. The problem is not having the proper drivers or knowing where to get them and how to install them. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 11/27/2005 9:54:36 PM	Please buy a Mac ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 11/29/2005 5:14:54 PM	QUOTE: Originally Posted by dollshousegirl: I hope someone can help me here. I have excaltly the same problem, reformatted windows and lost the mulMultimedia Audio Controller, the speakers are not working. i did a scan on my computer and it told me i have this Multimedia: Audio Adapter SiS 7012 Audio Device tried to download this, but the installation failed tried this one from the same site SiS7018 audio device. that one installed ok, but did not work, still no speaker icon in my system tray. hope some one can help I am really desperate here many thanks See response to "No Sound..." ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 12/7/2005 1:30:44 PM	QUOTE: Originally Posted by manu: hey i have installed windows xp but i couldnt hear any sound from speaker, so pls any send me the link to install multimedia audio contrloller device thankx hey why don't you try providing some additional information about your soundcard/system. FWIW, if you install SP2 for Windows XP, this update will allow you to go into Device Manager and search the internet for the correct driver. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 12/16/2005 1:17:08 PM	yakusa and JBucknoff - there's a common problem with your posts. YOU HAVEN'T PROVIDED ANY DETAILS ABOUT YOUR COMPUTER HARDWARE AND ESPECIALLY THE SOUNDCARD! It would help if you could tell us what type of soundcard it is. Also, it may not be a Microsoft bug. It may be a problem with the soundcard driver that were provided to microsoft. And yes...Microsoft did provide a detailed listing of potential problem programs and such with SP2 (it's on their website) ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 12/17/2005 5:13:43 PM	Who built your PC (i.e. Dell, Gateway, etc)? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 12/19/2005 1:15:54 PM	QUOTE: Originally Posted by yakuza: How can I find it out? You don't know who built your PC?!!? Where did you get it from? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 12/20/2005 6:54:32 PM	If you'd take the time to read thru the entire thread, you m ight find a solution. And...considering you have provided absolutely NO information about your sound card, computer or anything, you're outaluck. BTW, cut the getto-speak. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 12/22/2005 11:40:23 AM	yakuza - Check your computer mfgr's website. The serial number of your motherboard doesn't help much. I Googled Targa, and these appear to be mfgred in England. Andrewz15 - check Intel's site for an updated driver. Since yours is an intel board (thanks for providing the detailed info), there is probably a driver there. All - as previously posted, if you have SP2 installed, by going into Device Manager, you can have Windows XP search for the best driver. Sometimes this works, sometimes it doesnt. The first place to look for updated drivers is your computer mfgr's website (i.e. Dell, Gateway, Compuke, HP, Sony, etc). If you have a "custom built" system, and the soundcard is built into the motherboard, check the motherboard mfgr's web site. If you have a separate soundcard, you're gonna have to open up the computer (make sure that it's unplugged) and look at the actual card. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 12/24/2005 8:42:46 PM	There's a commonality amonst all these threads - "I reinstalled windows and I can't get my soundcard to work". The commonality is "I either didn't download the soundcard driver, don't know HOW to download it, or can't find my restore disc". The point - before you decide to reformat your computer, make sure you have EVERYTHING. All drivers, programs, data backups, etc. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 1/1/2006 9:22:21 PM	Did you read through this entire thread for some ideas on how to let Windows automatically find the correct driver? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 1/14/2006 7:13:25 PM	leocar, namajnag, dannylatics Have ANY of you read through this thread? Here's several hints on how to find the right drivers: 1. Go to the computer mfgr's website 2. If you don't want to do that, make sure that you have WinXP SP2 installed and do the following: Go to Control Panel/Performance & Maintenance/System. Click on the Hardware tab and go to Device Manager. Right click on the device that has an ! next to it and choose to update the driver. Allow WinXP to search the net in case it wasn't installed with SP2. 3. Don't want to do that? Get a Mac ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 1/14/2006 11:57:11 PM	QUOTE: Originally Posted by john7435: same problem here here's my specs, kinda long *************************** Belarc Advisor The license @ssociated with the Belarc Advisor product allows for free personal use only. Use on multiple computers in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your computer by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info. About Belarc System Management Products Your Privacy In page Links: Installed Hotfixes Software Licenses Software Versions System Security Status CIS Benchmark Score Score 3.13 of 10 (details...) Virus Protection OK Up-to-date Microsoft Security Updates OK Up-to-date Computer Profile Summary Computer Name: John-utwuc1dcmq (in WORKGROUP) Profile Date: January 14, 2006 8:58:36 PM Advisor Version: 7.0t Windows Logon: John Taylor Click here for Belarc's System Management products, for large and small companies. Operating System System Model Windows XP Professional Service Pack 2 (build 2600) ASRock K7VM2 2.00 Enclosure Type: Desktop Processor a Main Circuit Board b 1.10 gigahertz AMD Athlon 128 kilobyte primary memory cache 256 kilobyte secondary memory cache Board: ASRock K7VM2 2.00 Bus Clock: 100 megahertz BIOS: American Megatrends Inc. P1.10 11/13/2002 Drives Memory Modules c,d 40.01 Gigabytes Usable Hard Drive Capacity 34.33 Gigabytes Hard Drive Free Space ATAPI 48X CDROM [CD-ROM drive] HL-DT-ST CD-RW GCE-8320B [CD-ROM drive] 3.5" format removeable media [Floppy drive] ST340016A [Hard drive] (40.02 GB) -- drive 0, s/n 3HS4CSJQ, rev 3.19, SMART Status: Healthy 224 Megabytes Installed Memory Slot '0' is Empty Slot '1' has 256 MB Slot '2' is Empty Slot '3' is Empty Local Drive Volumes c: (NTFS on drive 0) 40.01 GB 34.33 GB free Network Drives None detected Users (mouse over user name for details) Printers local user accounts last logon John Taylor 14/01/2006 6:41:31 PM (admin) local system accounts Administrator never (admin) Guest never Help@ssistant never SUPPORT_388945a0 never DISABLED Marks a disabled account; LOCKED OUT Marks a locked account hp psc 1200 series on \\home-lr91l7z8o1\hp psc 1200 series Controllers Display Standard floppy disk controller Primary IDE Channel [Controller] Secondary IDE Channel [Controller] VIA Bus Master IDE Controller S3 Graphics ProSavageDDR (Microsoft Corporation) [Display adapter] IBM E74 [Monitor] (15.7"vis, s/n 66-29047, August 1999) Bus Adapters Multimedia VIA Rev 5 or later USB Universal Host Controller (3x) VIA USB Enhanced Host Controller Aureal Vortex Game Port MPU-401 Compatible MIDI Device Multimedia Audio Controller Standard Game Port Unimodem Half-Duplex Audio Device Built-in Infrared Device Standard 101/102-Key or Microsoft Natural PS/2 Keyboard PS/2 Compatible Mouse USB Root Hub (4x) Virus Protection [Back to Top] AVG Anti-Virus 7.1.371 Version 7.1.371 Realtime File Scanning On ************************* updates not shown please help me! ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 1/15/2006 12:01:09 AM	john7435 - Did YOU bother to read through the thread? No? Based on the above, I'd bet yours is a "custom" built system. Best suggestion: 1. Go the the motherboard mfgrs site and check for an updated driver 2. If that doesn't work, read my post above on alternative ways to find the driver 3. If that doesn't work, get a Mac If you get the idea that I'm being scarcastic, I am. After the countless number of posts here, along with VIABLE solutions, it amazes me that the only posts here are "me too" and no one bothers to read through the entire thread to find a solution. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 1/15/2006 6:03:30 PM	Try this. Go to Control Panel/Performance and Maintenance/System. Click on the Hardware tab and then Device Manager. Choose uninstall for the audio controller. Then...reboot. Let WinXP search for the best driver. If you get a message to search the internet, choose yes. 95%+ of the time, it will find the correct driver, download and install it. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 1/16/2006 1:18:26 PM	If, after 100 posts to this thread, you can't find a solution, then it's time to switch to a Mac. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 1/19/2006 11:51:42 AM	Did you think about calling HP? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 2/8/2006 4:22:45 PM	Then you downloaded the wrong driver. Per my 1/15/06 post, try this: Go to Control Panel/Performance and Maintenance/System. Click on the Hardware tab and then Device Manager. Choose uninstall for the audio controller. Then...reboot. Let WinXP search for the best driver. If you get a message to search the internet, choose yes. 95%+ of the time, it will find the correct driver, download and install it. Unrelated to your question - response to "whatever" - Get Stuffed ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 2/8/2006 10:54:56 PM	Thanks for providing absolutely no information about your computer hardware ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 2/14/2006 12:13:54 AM	First, make sure that you've installed all of the motherboard chipset drivers. FYI, motherboards with VIA chipsets are known to be a pain in the @ss with Win2000/WinXP (Via's drivers are crap). Next, per my previous suggestions, after you've installed the chipset drivers, do what I wrote on the 2/8/06 post. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 3/19/2006 7:47:03 AM	Suggest e-mailing or calling MSI's tech support as this appears to be specific to their motherboard. It appears that you've done everything correctly so far. A call to their tech support is in order. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 3/20/2006 10:57:07 PM	QUOTE: Originally Posted by nobsie: HP D325 workstation. comes with integrated sound(ADI something something) Since your computer is a HP, did you contact their tech support or check HP's website? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 3/21/2006 9:11:34 AM	As advised to curlysandwich, contact MSI as it appears this is a hardware specific problem ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 3/30/2006 6:00:15 AM	QUOTE: Originally Posted by Mszo: Jedi Master- My last resort is calling MSI, becuase the few times I've talked with them they were ignorant a-holes. If we as a community can't figure this out, I'll have to call them. And I'd like to add, WOW. You have a lot of patience putting up with all the morons who don't read and follow directions...it is one of the most frustrating things possible on a forum, especially in a three year old thread. -Mark Mark - this sound card problem seems to be related MOSTLY to onboard sound on MSI motherboards. Overall, MSI's reputation is less than stellar. Sorry to say but, since this is specific to MSI, you'll need to call them. Appreciate the comments on the patience shown here. I have been considering locking the thred given all the "me too'ers" who (unlike yourself) post absolutely no information on their hardware. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 4/2/2006 2:31:00 PM	Thanks for the comments. I'm glad that this helped. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 4/15/2006 3:30:57 PM	Did you read through any of the recommendations here? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 4/16/2006 7:06:21 PM	Sam - Good link and info. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 6/4/2006 1:55:47 PM	Response to bcarlo118 and mwalizuri91 - Check the motherboard mfgr's sites for the onbard drivers. Also, in this thread, myself and others have provided viable solutions on how to get WinXP to find the driver. You need to read thru the thred for this info. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 6/25/2006 7:57:14 AM	If you read through others and my responses here, you'll find several solutions to getting the audio to work. It sounds like you installed the incorrect driver for the onboard sound. Best suggestion is to choose Update driver and let WinXP search the internet for the correct driver. This works 95% of the time. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, ATi Radeon 8500; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D2Hs and D100

	Jedi Master ANet Staff (1817 Posts) 7/30/2006 5:06:27 PM	One of the key items to diagnosing a hardware problem is...providing a little information about your computer. Can you provide details on your computer (i.e. make, model, processor, etc.). Without some basic information, it's next to impossible to figure out a solution. I'll probably lock this thread since, as you noted, it's gone on for two years. Most of the problems relate to either user errors (not downloading the latest drivers or following the instructions that have been provided here), or relate to a specific motherboard mfgr (MSI in particular) ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100

	Jedi Master ANet Staff (1817 Posts) 7/31/2006 10:53:52 AM	Thanks for the tip and insight. Good work! ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100