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The time is 4:58:41 PM

Locked Thread XP freezes (installing)
  User Icon gosh

Guru Poster (804 Posts)
Guru Poster (804 Posts)

11/9/2001 9:43:17 PM


at what point during setup? If its with 33 mins left its hardware detection.

First, remove anything external that is non essential.

Second, press shift + f10, and get a command prompt. Type: taskmgr, and close anything 3rd party. If possible remove anything norton, goback, cd burning software, antivirus.

Third, look at the log files. Do shift+f10 again, change to the windows directory (cd ..), and type: edit setupact.log. Look at the last line, it shoud clue you in. If that isnt helpful type: edit setuplog.txt, and again look at the bottom. If your freezing with 1 min remaining, delete the c:\windows\system32\catroot2\ folder and restart

hope this helps

gosh
  Administrator Icon Jedi Master

ANet Staff (1829 Posts)
ANet Staff (1829 Posts)

12/25/2004 8:33:32 PM


Doing an upgrade installation is begging for trouble. Chances are, the problem of system hangs on installation is related to a utility program that's installed on Win2000 (i.e. antivirus, firewall, [Norton] system utilities, etc).

Best recommendation - back up all of your data to CD/DVD, and do a clean install. That is - have WinXP reformat the HD. Yeah, it's a pain, and it takes a long time, but you will be happy with the result (a system that works).
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  Administrator Icon Jedi Master

ANet Staff (1829 Posts)
ANet Staff (1829 Posts)

4/27/2005 4:00:48 PM


The problem is with the HAL (not the computer from 2001) - Hardware Abstraction Layer. Chances are the computer specifications for your old computer (that you took the hard drive from) are totally different from your new computer (usually related to a totally different motherboard, different processor, etc).

The only way to fix this is to reformat and reinstall WinXP. You backed up your data, didn't you? Emoticon
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  Administrator Icon Jedi Master

ANet Staff (1829 Posts)
ANet Staff (1829 Posts)

4/27/2005 4:55:31 PM


Step by step:
1. Make sure that your CD/DVD drive is the first boot device. Check that by rebooting and going into the computer's BIOS (usually by pressing F1 or F2).
2. Insert the WinXP disc and reboot. You should see a text line saying something like "press any key to enter setup"
3. Go through the screens and choose to do a clean install - that's where you tell WinXP's startup to delete the partition and reformat it.
4. Install WinXP, drivers, updates, programs, etc - stir gently and enjoy
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  Administrator Icon Jedi Master

ANet Staff (1829 Posts)
ANet Staff (1829 Posts)

4/27/2005 5:15:49 PM


Try this - if your computer has a floppy drive, try and locate a Win98 startup disc (there are several sites where you can download a zip file of this). Boot the computer with it in, press SHIFT - F5 to get to the command prompt. Type FDISK. Go thru the screens and delete the partition.

From there, reboot with the WinXP disc in and try and reinstall from there.
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ANet Staff (1829 Posts)
ANet Staff (1829 Posts)

4/27/2005 5:52:03 PM


WinXP will then format your drive for you, and then continue the installation process.
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ANet Staff (1829 Posts)
ANet Staff (1829 Posts)

11/28/2005 5:47:22 PM


dundain - are you doing a "clean" install, i.e. deleting all partitions and letting WinXP format the HD? No - you won't need to take the laptop apart. Leave the wireless card in. Once you get WinXP installed, you can then install the drivers for all of your hardware, including the wireless card.

One thing to check - make sure that the WinXP install cd is clean - i.e. no dirt, smudges, etc. If it is, and even if it isn't, get a CD cleaner and clean it first.
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ANet Staff (1829 Posts)
ANet Staff (1829 Posts)

11/28/2005 7:52:41 PM


Do a clean install of XP Pro. Occasionally, trying to upgrade from Home to Pro runs into problems. It isn't a hardware recognition issue (Pro and Home use the same drivers), just that other programs (antivirus, utilities, etc) can present issues.

Back up all of your data, make sure you have all necessary drivers for your hardware on a separate CD/DVD and then do a clean install. Having done this quite a number of times for work and friends, it is the best way to go.
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  User Icon karkasc

Newbie (1 Posts)
Newbie (1 Posts)

1/28/2007 5:13:30 PM


I have the same problem, freezing on 34 min while doing a repair of Windows XP pro sp2. I have two partitions, C: with 20 gb, and D: with 80 gb. The C:- drive, I actually don't need, so would it be possible to reformat it and do a clean install while I still have the files on D: intact?

Thanks for any helpEmoticon

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