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wireless router interference   Post Reply
  User Icon tbs205

Newbie (1 Posts)
Newbie (1 Posts)

9/29/2004 12:06:40 PM


I have just installed a Linksys wireless router model WRT546 and it is using the frequency as our cordless phones already in use. 2.4 ghz. Everytime the phone is in use it diconnects me from my router. I can't believe with push on the cordless phones that are 2.4ghz that someone else hasn't had this problem. It doesn't appear that the phones have any type of channel selection other than when your already talking.
Is there a fix to this.
Thanks
Post Reply
  User Icon thomaszak

Newbie (1 Posts)
Newbie (1 Posts)

10/16/2004 1:07:29 PM


    QUOTE:

    Originally Posted by tbs205:
    I have just installed a Linksys wireless router model WRT546 and it is using the frequency as our cordless phones already in use. 2.4 ghz. Everytime the phone is in use it diconnects me from my router. I can't believe with push on the cordless phones that are 2.4ghz that someone else hasn't had this problem. It doesn't appear that the phones have any type of channel selection other than when your already talking.
    Is there a fix to this.
    Thanks




I have this exact problem here at home. Same router as you. I have tried changing frequency channels, but to no avail. There has to be a way to fix this. What the heck do FCC regulations mean anymore? This device is supposed to not cause harmful interference and be able to handle interference. Drop me an e-mail if you are able to find anything out: tomzak at wideopenwest dot com
Post Reply
  User Icon jyeldarb

Newbie (2 Posts)
Newbie (2 Posts)

12/7/2004 10:48:46 PM


By chance did either of you ever fix your disconnect problem with your WRT546 routers? I'm having the same problem...If you came up with anything...please share...

Thanks
Post Reply
  User Icon jyeldarb

Newbie (2 Posts)
Newbie (2 Posts)

12/7/2004 10:52:40 PM


This is what I found...hope it helps...

Wireless LAN Products
Interference from 2.4 GHz Cordless Telephones

Symptom(s):
Interference from 2.4 GHz cordless telephones. The interference can be experienced by connection disconnects, pauses or disruptions in data transmissions, or other erratic connection behaviors when the 2.4 GHz cordless telephone is powered on or in use.

Cause:
2.4 GHz cordless telephones operate at the same frequencies as 2.4 GHz 802.11b and 802.11g wireless LAN access points, network adapters, and other devices.

Solution:

* Change the location of the Access Point and/or the base of the cordless phone.
* Switch the channel on the Access Point. If that doesn't work, try another channel.

Note: Many 2.4 GHz cordless telephones operate with what is called frequency hopping technology. This technology utilizes the entire frequency range also used by 802.11b and 802.11g wireless devices. Thus changing the channel of the Access Point may not eliminate the interference problem.

* Operate the phone with the antenna lowered, if that is an option.
* If all else fails, use a 900 MHz phone instead of a 2.4 GHz phone.











    QUOTE:

    Originally Posted by jyeldarb:
    By chance did either of you ever fix your disconnect problem with your WRT546 routers? I'm having the same problem...If you came up with anything...please share...

    Thanks


Post Reply
  User Icon pataelmo

Newbie (1 Posts)
Newbie (1 Posts)

1/27/2005 2:40:37 PM


Hey, I have experienced this in the past, I moved to a 5Ghz phone to allievate the problem. I'm actually trying to deal with another wifi problem which is research kids in my building at school have added a bunch of linksys wireless access points which manage to drown out so i can't see the main network from my wireless, but other people have no problem seeing it.

Here's the fun part of the FCC rules... Both phones and WIFI follow Part 15 which says:
1. You must not cause harmful interference
2. You must accept all interference including interference which may cause undesired results.

So it's a catch 22... the phone shouldn't interfere with the wifi, but the wifi has to deal with it and vice versa. Makes me wonder how you can really argue for someone to stop using a device which is causing harmful interference cause you have to accept the interference you're receiving. Emoticon


    QUOTE:

    Originally Posted by jyeldarb:
    This is what I found...hope it helps...

    Wireless LAN Products
    Interference from 2.4 GHz Cordless Telephones

    Symptom(s):
    Interference from 2.4 GHz cordless telephones. The interference can be experienced by connection disconnects, pauses or disruptions in data transmissions, or other erratic connection behaviors when the 2.4 GHz cordless telephone is powered on or in use.

    Cause:
    2.4 GHz cordless telephones operate at the same frequencies as 2.4 GHz 802.11b and 802.11g wireless LAN access points, network adapters, and other devices.

    Solution:

    * Change the location of the Access Point and/or the base of the cordless phone.
    * Switch the channel on the Access Point. If that doesn't work, try another channel.

    Note: Many 2.4 GHz cordless telephones operate with what is called frequency hopping technology. This technology utilizes the entire frequency range also used by 802.11b and 802.11g wireless devices. Thus changing the channel of the Access Point may not eliminate the interference problem.

    * Operate the phone with the antenna lowered, if that is an option.
    * If all else fails, use a 900 MHz phone instead of a 2.4 GHz phone.











      QUOTE:

      Originally Posted by jyeldarb:
      By chance did either of you ever fix your disconnect problem with your WRT546 routers? I'm having the same problem...If you came up with anything...please share...

      Thanks





Post Reply
  User Icon efros

Newbie (1 Posts)
Newbie (1 Posts)

2/15/2005 7:35:58 PM


Try switching the router to channel 11, I was having complete wireless cutout whenever the phone was used, since switching to channel 11 I now don't scream when the phone rings!


QUOTE]Originally Posted by pataelmo:
Hey, I have experienced this in the past, I moved to a 5Ghz phone to allievate the problem. I'm actually trying to deal with another wifi problem which is research kids in my building at school have added a bunch of linksys wireless access points which manage to drown out so i can't see the main network from my wireless, but other people have no problem seeing it.

Here's the fun part of the FCC rules... Both phones and WIFI follow Part 15 which says:
1. You must not cause harmful interference
2. You must accept all interference including interference which may cause undesired results.

So it's a catch 22... the phone shouldn't interfere with the wifi, but the wifi has to deal with it and vice versa. Makes me wonder how you can really argue for someone to stop using a device which is causing harmful interference cause you have to accept the interference you're receiving. Emoticon


    QUOTE:

    Originally Posted by jyeldarb:
    This is what I found...hope it helps...

    Wireless LAN Products
    Interference from 2.4 GHz Cordless Telephones

    Symptom(s):
    Interference from 2.4 GHz cordless telephones. The interference can be experienced by connection disconnects, pauses or disruptions in data transmissions, or other erratic connection behaviors when the 2.4 GHz cordless telephone is powered on or in use.

    Cause:
    2.4 GHz cordless telephones operate at the same frequencies as 2.4 GHz 802.11b and 802.11g wireless LAN access points, network adapters, and other devices.

    Solution:

    * Change the location of the Access Point and/or the base of the cordless phone.
    * Switch the channel on the Access Point. If that doesn't work, try another channel.

    Note: Many 2.4 GHz cordless telephones operate with what is called frequency hopping technology. This technology utilizes the entire frequency range also used by 802.11b and 802.11g wireless devices. Thus changing the channel of the Access Point may not eliminate the interference problem.

    * Operate the phone with the antenna lowered, if that is an option.
    * If all else fails, use a 900 MHz phone instead of a 2.4 GHz phone.











      QUOTE:

      Originally Posted by jyeldarb:
      By chance did either of you ever fix your disconnect problem with your WRT546 routers? I'm having the same problem...If you came up with anything...please share...

      Thanks








Post Reply
  User Icon weblo

Newbie (14 Posts)
Newbie (14 Posts)

2/28/2005 3:08:04 AM


    QUOTE:

    Originally Posted by efros:
    Try switching the router to channel 11, I was having complete wireless cutout whenever the phone was used, since switching to channel 11 I now don't scream when the phone rings!


    QUOTE]Originally Posted by pataelmo:
    Hey, I have experienced this in the past, I moved to a 5Ghz phone to allievate the problem. I'm actually trying to deal with another wifi problem which is research kids in my building at school have added a bunch of linksys wireless access points which manage to drown out so i can't see the main network from my wireless, but other people have no problem seeing it.

    Here's the fun part of the FCC rules... Both phones and WIFI follow Part 15 which says:
    1. You must not cause harmful interference
    2. You must accept all interference including interference which may cause undesired results.

    So it's a catch 22... the phone shouldn't interfere with the wifi, but the wifi has to deal with it and vice versa. Makes me wonder how you can really argue for someone to stop using a device which is causing harmful interference cause you have to accept the interference you're receiving. Emoticon


      QUOTE:

      Originally Posted by jyeldarb:
      This is what I found...hope it helps...

      Wireless LAN Products
      Interference from 2.4 GHz Cordless Telephones

      Symptom(s):
      Interference from 2.4 GHz cordless telephones. The interference can be experienced by connection disconnects, pauses or disruptions in data transmissions, or other erratic connection behaviors when the 2.4 GHz cordless telephone is powered on or in use.

      Cause:
      2.4 GHz cordless telephones operate at the same frequencies as 2.4 GHz 802.11b and 802.11g wireless LAN access points, network adapters, and other devices.

      Solution:

      * Change the location of the Access Point and/or the base of the cordless phone.
      * Switch the channel on the Access Point. If that doesn't work, try another channel.

      Note: Many 2.4 GHz cordless telephones operate with what is called frequency hopping technology. This technology utilizes the entire frequency range also used by 802.11b and 802.11g wireless devices. Thus changing the channel of the Access Point may not eliminate the interference problem.

      * Operate the phone with the antenna lowered, if that is an option.
      * If all else fails, use a 900 MHz phone instead of a 2.4 GHz phone.











        QUOTE:

        Originally Posted by jyeldarb:
        By chance did either of you ever fix your disconnect problem with your WRT546 routers? I'm having the same problem...If you came up with anything...please share...

        Thanks












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Post Reply
  User Icon tpkidd3

Newbie (1 Posts)
Newbie (1 Posts)

10/31/2005 11:42:16 AM


All,
There is often confusion here.
When the FCC says, "You must not cause harmful interference" they are talking about interfering with licensed users. For example, your phone, router, alarm system or garage door opener may not interfere with aircraft radios, navigation systems, police radios, etc. Several years ago there was a high profile case of baby monitors interfering with the radio system at an airport. The manufacturer was required to pull them off the market.
Part 15 or unlicensed devices have no rights when it comes to the frequency spectrum. If they interfere with any licensed device the user must stop using the device until they correct the problem. And on the other hand, if an unlicensed device receives interference from a licensed or unlicensed device the user must tolerate it. Even if it means the unlicensed device is unusable. This is the price we pay for low cost RF devices.
If you are looking for a licensed network device, they are out there. Expect to pay $1K - $3K for each end user device, $10K-$30K for your router, and unless you are familiar with the FCC licensing system, add an additional $10K-$100K to pay a lawyer. As for me, I’ll live with the limitations of Part 15 unlicensed devices.

Spectrum Manager
Post Reply
  User Icon Ricker

Newbie (1 Posts)
Newbie (1 Posts)

12/14/2005 3:01:10 PM


    QUOTE:

    Originally Posted by tbs205:
    I have just installed a Linksys wireless router model WRT546 and it is using the frequency as our cordless phones already in use. 2.4 ghz. Everytime the phone is in use it diconnects me from my router. I can't believe with push on the cordless phones that are 2.4ghz that someone else hasn't had this problem. It doesn't appear that the phones have any type of channel selection other than when your already talking.
    Is there a fix to this.
    Thanks




Hi.. yes, there is a fix... I cut to a 5.8 Ghz wireless phone. Now I am happy and connections
drop whjen I want them to.... No surprises...

Post Reply
  User Icon Stimpy

Newbie (2 Posts)
Newbie (2 Posts)

4/26/2006 9:47:53 AM


The problem is in the way that 802.11b/g operates and the way that many cordless phones operate.
Wifi (802.11b) is a direct sequence spread spectrum technology, that is in the 2.4 - 2.483 ghz spectrum, Wifi uses channels that are 22 mhz wide, at each channel center point Wifi hops 11 mhz down, and 11mhz up from the center of the channel, 400 times per second.

the "unlicensed" bands, such as 900mhz, 2.4ghz, 5.8ghz are just that, unlicensed, meaning that anyone can develop any technology they want to utilize the spectrum. The FCC regulates this simply by putting parameters on the EIRP (Equivalent Isotropically Radiated Power) emitted at the antenna, in 2.4ghz, not to exceed 4 watts. the presumption being that this would curtail people stomping on each other to some degree.

Most modern cordless phones use Frequency Hopping Spread Spectrum, and typically do it across the entire available spectrum. BlueTooth is also a FHSS technology. While cordless phones are typically proprietary in their use of FHSS as far has hop sequences and how many times per second they change frequencies, it can be similar to BlueTooth which hops at 1600 times per second across the entire 2.4ghz range.

What does all this mean?

In order for your Wifi device to communicate it must be able to distinguish data signals from background noise (such as microwaves, cordless phones, bluetooth). The higher the "noise floor" the more signal strength you need between your wireless access point / router and your client device. When the difference between noise floor and received signal strength is not sufficient the data packet won't be seen.

Additionally, and more common, since these FHSS devices are typically hopping thru the entire sprectrum at a must faster rate then your wifi, they have a much greater chance of sending signal on the exact same frequency at the exact same time as your wireless, each signal currupting the other and causing the devices to use whatever mechanism has been designed to deal with such issues.

For Wifi, every packet sent by either side of the communication is to be acknowledged by the receiver. If no acknowledgement is received, then the sender "resends" the data packet. Potentially dramatically reducing performance.

Even phones that market them as 10 channel phones, don't really behave well in these environments, because they are typically constantly searching, probing the available channels for the "least congested" place to do business.

    QUOTE:

    Originally Posted by Ricker:
      QUOTE:

      Originally Posted by tbs205:
      I have just installed a Linksys wireless router model WRT546 and it is using the frequency as our cordless phones already in use. 2.4 ghz. Everytime the phone is in use it diconnects me from my router. I can't believe with push on the cordless phones that are 2.4ghz that someone else hasn't had this problem. It doesn't appear that the phones have any type of channel selection other than when your already talking.
      Is there a fix to this.
      Thanks




    Hi.. yes, there is a fix... I cut to a 5.8 Ghz wireless phone. Now I am happy and connections
    drop whjen I want them to.... No surprises...




Post Reply
  User Icon Stimpy

Newbie (2 Posts)
Newbie (2 Posts)

4/26/2006 9:50:52 AM


Pardon me for just explaining why theres a problem and offering no solution.

Preferred solution #1. Use a 900mhz phone, this is optimal for a lot of reasons.
1. Better range then 2.4 or 5.8 phones, has to do with the physics of wavelength vs. power.
2. Doesn't compete with either 2.4 or 5.8 phones or Wifi (b/g and A)
3. typically cheaper

    QUOTE:

    Originally Posted by Stimpy:
    The problem is in the way that 802.11b/g operates and the way that many cordless phones operate.
    Wifi (802.11b) is a direct sequence spread spectrum technology, that is in the 2.4 - 2.483 ghz spectrum, Wifi uses channels that are 22 mhz wide, at each channel center point Wifi hops 11 mhz down, and 11mhz up from the center of the channel, 400 times per second.

    the "unlicensed" bands, such as 900mhz, 2.4ghz, 5.8ghz are just that, unlicensed, meaning that anyone can develop any technology they want to utilize the spectrum. The FCC regulates this simply by putting parameters on the EIRP (Equivalent Isotropically Radiated Power) emitted at the antenna, in 2.4ghz, not to exceed 4 watts. the presumption being that this would curtail people stomping on each other to some degree.

    Most modern cordless phones use Frequency Hopping Spread Spectrum, and typically do it across the entire available spectrum. BlueTooth is also a FHSS technology. While cordless phones are typically proprietary in their use of FHSS as far has hop sequences and how many times per second they change frequencies, it can be similar to BlueTooth which hops at 1600 times per second across the entire 2.4ghz range.

    What does all this mean?

    In order for your Wifi device to communicate it must be able to distinguish data signals from background noise (such as microwaves, cordless phones, bluetooth). The higher the "noise floor" the more signal strength you need between your wireless access point / router and your client device. When the difference between noise floor and received signal strength is not sufficient the data packet won't be seen.

    Additionally, and more common, since these FHSS devices are typically hopping thru the entire sprectrum at a must faster rate then your wifi, they have a much greater chance of sending signal on the exact same frequency at the exact same time as your wireless, each signal currupting the other and causing the devices to use whatever mechanism has been designed to deal with such issues.

    For Wifi, every packet sent by either side of the communication is to be acknowledged by the receiver. If no acknowledgement is received, then the sender "resends" the data packet. Potentially dramatically reducing performance.

    Even phones that market them as 10 channel phones, don't really behave well in these environments, because they are typically constantly searching, probing the available channels for the "least congested" place to do business.

      QUOTE:

      Originally Posted by Ricker:
        QUOTE:

        Originally Posted by tbs205:
        I have just installed a Linksys wireless router model WRT546 and it is using the frequency as our cordless phones already in use. 2.4 ghz. Everytime the phone is in use it diconnects me from my router. I can't believe with push on the cordless phones that are 2.4ghz that someone else hasn't had this problem. It doesn't appear that the phones have any type of channel selection other than when your already talking.
        Is there a fix to this.
        Thanks




      Hi.. yes, there is a fix... I cut to a 5.8 Ghz wireless phone. Now I am happy and connections
      drop whjen I want them to.... No surprises...







Post Reply
  User Icon andybwell

Newbie (1 Posts)
Newbie (1 Posts)

9/16/2006 10:25:19 PM


I had the same problem with a wireless Linksys that started suddenly after 3 months of flawless use. Drops would occur after 5 to 45 minutes of connection - variable for no reason. The fix, once found, was easy. Going to the Linksys router setup page (192.168.1.1), then at the top click to MAC cloning, select Enable Cloning, then click clone. Then go back to the Basic Setup page, and in the Internet Setup section near the top of the page Enable MTU and set size to 1400. This fixed everything for me.

Wireless networks are becoming more and more common. It's not at all unusual to be within range of several. If your connection stutters, WZC may try to hook you up with a different connection. Yet if WZC is off at start-up, the system may not connect at all. You don't have to open the Services dialog, scroll to the bottom, double-click on Wireless Zero Configuration, and click on the Stop button. Instead, you can create a shortcut that has the same effect.

Open Windows Explorer and navigate to C:\Windows\System32 (or C:\Winnt\System32 if you're running Windows 2000). Locate the file net.exe. Right-drag it onto the desktop and choose Create shortcut(s) here when you drop it. Click twice slowly in the filename area and name the shortcut Stop WZC. Right-click on the shortcut, choose Properties, and click on the Shortcut tab. The Target field will probably show C:\WINDOWS\system32\net.exe. Append a space to this, followed by stop wzcsvc (don't forget the space before stop). Repeat these steps and create another shortcut to start the service; just replace stop with start.



This post was last edited by andybwell on Saturday, September 16, 2006 at 10:31:58 PM.
Post Reply
  User Icon myeppliance

Newbie (1 Posts)
Newbie (1 Posts)

12/9/2006 1:12:33 AM


There isnt a solution except to change the phone or router
Even the latest router on the N network is running 2.4ghz
So you must replace the phone there are 5.8 or 900mhz
Post Reply
  User Icon gopatest

Newbie (1 Posts)
Newbie (1 Posts)

10/24/2007 8:01:24 PM


This worked for me
I had the same problem. My wireless router is Linksys WRT54G (2.4 GHz). The phone I have Panasonic 2.4 GHZ.
I logged into the router. url address is 192.168.1.1. Then login with your user name and password ( sometime your user name is "nothing" and password is "admin". This is a default. Then click on wireless tab. The mode was set to "mixed". I changed it to "G-Only". No more interference problem.
Tried several time. Internet didn't cut off.
Post Reply

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