Auto Accept and Take Control for Remote Assistance

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Auto Accept and Take Control for Remote Assistance
	konaboy Newbie (1 Posts) 11/18/2001 10:01:21 PM	I got a really tough one for you… I’ve used PCanywhere to help friends and family with their PC problems. Many of my friends and I are running Windows XP now, and love the remote assistance feature. (Which can be disabled by using other remote control programs.) With PCanywhere, I could create a shortcut to the network host and just have them double click the shortcut, send me an ICQ message telling me what their problem was, then just go about their business. When I was available to look at their problem, I could get their IP address from ICQ (using IPsniffer in the 2000/2001 versions) and log on to their computer at my convenience without them having to sit there waiting for me. I would like to be able to install a program (or modify remote assistance) that would allow me to do the same thing with Remote Assistance. Log on to their computer AND TAKE CONTROL, without their intervention. If this program could force me to input a password when I log on (to prevent just anyone from logging on) it would be great, but not necessary. Yes, I am familiar with Remote Desktop on the Professional version of XP, but many of my friends and family are running the Home Edition. Many thanks, Rich P.S. If your reply is just to say, can't do it, I don't know, or use another remote control program... (as some people in these forums tend to do) then please don't reply. Again, thanks...

	MAllen Newbie (2 Posts) 10/12/2004 2:24:03 PM	Hi, This can be done, though it took a lot of searching to figure out how. Remote @ssistance uses html files as the dialog boxes which pop up. Sensible because you can't write a service to click auto accept as you can't get the window handles, but not so sensible as you can rewrite the html to get it to do whatever you want!! To automatically click yes to the on screen confirmation: Edit C:\windows\pchealth\HelpCtr\System\Remote @ssistance\helpeeaccept.htm and change the entire file to read like the following post.

	MAllen Newbie (2 Posts) 10/12/2004 2:29:32 PM	Sorry, doesn't seem to want to let me post html. Basically change this: btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); to this btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); DoAccept(); This basically loads the form then calls the accept button. Follow the same routine to change TakeControlMsgs.htm to do the same thing so when you click take control it auto accepts. Tested and working!

	micand Newbie (1 Posts) 10/26/2004 7:44:54 AM	This works like a charm to connect to a users session on a Windows XP client with permissions to view. I've not been able to edit TakeControlMsgs.htm in a correct way to be able to control a session without the users interaction. Could you please post how to edit this file to be able to take control without the users permission. QUOTE: Originally Posted by MAllen: Sorry, doesn't seem to want to let me post html. Basically change this: btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); to this btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); DoAccept(); This basically loads the form then calls the accept button. Follow the same routine to change TakeControlMsgs.htm to do the same thing so when you click take control it auto accepts. Tested and working!

	Cbish Newbie (5 Posts) 11/19/2004 5:34:51 AM	interesting. can this final step on the TakeControlMsgs.htm be explained? This post was last edited by Cbish on Friday, November 19, 2004 at 5:43:08 AM.

	TR Newbie (1 Posts) 3/9/2005 5:13:43 PM	QUOTE: Originally Posted by Cbish: interesting. can this final step on the TakeControlMsgs.htm be explained? QUOTE: function InitiateMsg() { var vArgs = window.dialogArguments; try { idExpert1.innerText = vArgs[0]; idExpert2.innerText = vArgs[0]; idExpert3.innerText = vArgs[0]; } catch(error) { idBody.style.visibility = "hidden"; alert( L_ERRACCESSDENIED_Text ); return; } onClickHandler(0); return; } function onClickHandler( id ) { window.returnValue = id; window.close(); }

	PM Newbie (1 Posts) 3/15/2005 4:42:29 PM	Works fine Is it possible to set the expiration time to unlimited ? and is it possible that on the server side the remote @ssistance window automaticaly will be closed when disconnected ?

	Fireball9298 Newbie (6 Posts) 5/4/2005 1:38:38 PM	QUOTE: Originally Posted by PM: Works fine Is it possible to set the expiration time to unlimited ? and is it possible that on the server side the remote @ssistance window automaticaly will be closed when disconnected ? Also is there a way to make the window invisible on the other computer so the person doesnt know your on there computer at all.

	Fireball9298 Newbie (6 Posts) 5/4/2005 1:46:29 PM	IS there a way to make the window invisible on the other computer so the person doesnt know your on there computer at all. Also does anybodu know a free program you can download that is just like remote @ssistance but is invisable on the other persons computer so they dont know you are veiwing there computer and u can still control there monitor and what not. So this means even when they start it up there computer a window dosent pop up and let them know. So does anybody know of any FREE programs like this?

	Fireball9298 Newbie (6 Posts) 5/4/2005 1:48:04 PM	Of course i wouldnt need another program if you could make remote @ssistance window invisible, if anybody knows how.

	FHMsu Newbie (1 Posts) 5/13/2005 4:33:06 PM	QUOTE: Originally Posted by Fireball9298: Of course i wouldnt need another program if you could make remote @ssistance window invisible, if anybody knows how. RealVNC has an icon in the system tray that changes color when you connect. I read that the color change feature can be modified so it always stays the same, but haven't read how to disable the whole icon yet. Dame Ware is a pretty cool program a co-worker just showed/used on me this afternoon. Website says it's free, but it's a 30-day trial version. Don't know much about it, but it can install & connect silently. Might be worth the money, but I dont' know what they're asking for it.

	Fireball9298 Newbie (6 Posts) 5/24/2005 9:50:12 AM	QUOTE: Originally Posted by FHMsu: QUOTE: Originally Posted by Fireball9298: Of course i wouldnt need another program if you could make remote @ssistance window invisible, if anybody knows how. RealVNC has an icon in the system tray that changes color when you connect. I read that the color change feature can be modified so it always stays the same, but haven't read how to disable the whole icon yet. Dame Ware is a pretty cool program a co-worker just showed/used on me this afternoon. Website says it's free, but it's a 30-day trial version. Don't know much about it, but it can install & connect silently. Might be worth the money, but I dont' know what they're asking for it.

	Fireball9298 Newbie (6 Posts) 5/31/2005 9:03:31 AM	RealVNC has an icon in the system tray that changes color when you connect. I read that the color change feature can be modified so it always stays the same, but haven't read how to disable the whole icon yet. Dame Ware is a pretty cool program a co-worker just showed/used on me this afternoon. Website says it's free, but it's a 30-day trial version. Don't know much about it, but it can install & connect silently. Might be worth the money, but I dont' know what they're asking for it. Any other good ideas or programs out there

	Fireball9298 Newbie (6 Posts) 5/31/2005 9:03:52 AM	QUOTE: Originally Posted by Fireball9298: RealVNC has an icon in the system tray that changes color when you connect. I read that the color change feature can be modified so it always stays the same, but haven't read how to disable the whole icon yet. Dame Ware is a pretty cool program a co-worker just showed/used on me this afternoon. Website says it's free, but it's a 30-day trial version. Don't know much about it, but it can install & connect silently. Might be worth the money, but I dont' know what they're asking for it. Any other good ideas or programs out there

	ryanb006 Newbie (1 Posts) 6/10/2005 5:07:57 PM	BO2K looks promising. Haven't tried it though. http://www.bo2k.com Ryan

	cbima Newbie (1 Posts) 6/16/2005 3:00:03 PM	Is there any word on how to get the TakeControlMsgs.htm to work? QUOTE: Originally Posted by micand: This works like a charm to connect to a users session on a Windows XP client with permissions to view. I've not been able to edit TakeControlMsgs.htm in a correct way to be able to control a session without the users interaction. Could you please post how to edit this file to be able to take control without the users permission. QUOTE: Originally Posted by MAllen: Sorry, doesn't seem to want to let me post html. Basically change this: btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); to this btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); DoAccept(); This basically loads the form then calls the accept button. Follow the same routine to change TakeControlMsgs.htm to do the same thing so when you click take control it auto accepts. Tested and working!

	Sherwin Newbie (1 Posts) 11/23/2005 10:06:42 AM	Remote: XP Host: 2003 Server As I have done this: btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); DoAccept(); and have editted the TakeControlMsgs.htm, it's not working really fine, instead it's giving out a scripting error. Is there any other solutions for this one?

	PaulRCyr Newbie (1 Posts) 5/9/2006 10:04:53 AM	QUOTE: Originally Posted by Sherwin: Remote: XP Host: 2003 Server As I have done this: btnAccept.disabled = false; btnDecline.disabled = false; btnDecline.focus(); DoAccept(); and have editted the TakeControlMsgs.htm, it's not working really fine, instead it's giving out a scripting error. Is there any other solutions for this one? Find the following line in the TakeControlMsgs.htm file and insert the one line of code show: Enjoy, it work great in our environment!!! idExpert1.innerText = vArgs[0]; idExpert2.innerText = vArgs[0]; idExpert3.innerText = vArgs[0]; // Added to allow take remote control of PC onClickHandler(0)

	fromjosh2u Newbie (1 Posts) 5/13/2006 10:22:24 AM	QUOTE: Originally Posted by PM: Works fine Is it possible to set the expiration time to unlimited ? and is it possible that on the server side the remote @ssistance window automaticaly will be closed when disconnected ? I would like to know also. Any way to make the connection not expire? TY, the above settings have worked great This post was last edited by fromjosh2u on Saturday, May 13, 2006 at 10:22:53 AM.

	mark_spencer Newbie (2 Posts) 6/12/2007 5:15:10 PM	Hi there, There is no way that I know of to make the expiration time unlimited but you can extend the time to whatever you wish. Change the "DtLength" value to a million and that'll give you around 20 years. Only took a year for someone to let you know!! This post was last edited by mark_spencer on Tuesday, June 12, 2007 at 5:20:11 PM.

	mark_spencer Newbie (2 Posts) 6/12/2007 5:26:20 PM	Woops, in reply to my reply the maximum length you can set it to is 43200 as there is a 30 day limit on the expiration period.